Reference

What Our Privacy Policy Covers

This page sets out what account and wallet data we collect when you use kr666, why we need each piece, and how you can ask us to correct or remove it.

bKash, Nagad, Rocket recordsOTP-verified requestsCookie and device controlsBangladesh support desk
kr666 What Our Privacy Policy Covers
ASK OUR DESK

Where to Send a Privacy Request

You should not have to explain yourself twice. Send one message to our Bangladesh support desk with the mobile number on your account and the change you want — a copy of your data, a correction, or a deletion request. We verify with an OTP to that number before anything moves. If your wallet number has changed, tell us first so the reply reaches the right place. Requests are answered in the order they arrive, and we confirm in writing once the change is done.

Live chat from your account Open the chat panel after you log in and pick the privacy topic. The agent can already see your account wallet, so you will not repeat your bKash or Nagad reference twice.
Email for written requests Send your request from the email tied to your account and we reply on the same thread. Written requests matter when you want a record of a deletion or a copy of your data.
Mobile number on file Your registered bKash, Nagad or Rocket number is the most direct route — an OTP to that number confirms it is you before we touch any account data.
HOW WE HANDLE DATA

Cookies, Account Security and Retention

Cookies do two jobs here. The first keeps you logged in and remembers your language and wallet choice; the second shows us which lobby pages load slowly on a mobile connection in Dhaka. You can clear or block them in your browser, though the login cookie is what keeps the session alive. Account data is encrypted while it travels between your phone and our servers, and access to it is limited to staff who need it for a payment check or a support ticket. When your account closes, we keep only what the applicable rules require and delete the rest.

Cookie settings you can clear

The session cookie keeps you signed in; the analytics cookie tells us how the lobby behaves on your handset. Clear both from your browser settings whenever you like, but expect to log in again.

Security habits that protect you

We hash your password and never ask for your bKash, Nagad or Rocket PIN. Use the OTP flow on every new device, and tell support straight away if a login looks unfamiliar.

How long records stay

A transaction reference tied to a deposit stays while your account is open and for the period the applicable rules set afterwards. Marketing preferences are dropped as soon as you withdraw consent.

Changes to this policy

When the text changes, the new version appears on this page with the date it took effect. Anything that affects how your wallet data is used is flagged in your account messages.

Questions You Ask Us About Privacy

Most of what reaches our desk is about three things: what we store, who can see it, and how to get it removed. The answers below cover those directly. If yours is not here, the support desk is the next stop — one message with your registered mobile number is enough to start, and we reply in writing so you hold a record.

Your name, mobile number, date of birth and password, plus the bKash, Nagad or Rocket number you deposit from and the references attached to each transfer. We also log device and login data.

No. Your wallet PIN is entered inside the bKash, Nagad or Rocket app on your own phone, never on our pages. We only see the transaction reference and amount the wallet sends back.

Yes. Message support from your registered number and ask for a copy. We confirm it is you with an OTP, then send the file to the email tied to your account.

Send a deletion request through live chat or email. We close the account, hold only the payment records the applicable rules require us to keep, and delete the rest.

Only staff handling a payment check, a security flag or your own support ticket. Our analytics tools read grouped lobby and device data, not your wallet details.

It can. Our handling follows the rules of the jurisdiction that applies to you, and availability itself depends on your local law and eligible regions. Updates are posted on this page.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.